📄 Privacy Policy

Who we are

 Our website address is: https://onextra.in.

At Onextra, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.


1. Information We Collect

We may collect the following types of information when you interact with our website:

  • Personal Information: Name, email address, phone number, shipping/billing address, etc.

  • Payment Information: Payment details (processed securely via trusted third-party gateways like Razorpay, Phonepe, etc.)

  • Device & Usage Information: IP address, browser type, device type, pages visited, and usage data (via cookies and analytics tools)

  • Purchase History: Products you bought or browsed

  • Communication: Emails, chats, or messages exchanged with our support team


2. How We Use Your Information

We use your information to:

  • Process and fulfill orders

  • Send updates about your purchases

  • Provide customer support

  • Improve our website and services

  • Send newsletters or promotional emails (only if you opt in)

  • Prevent fraud and ensure security


3. Sharing Your Information

We do not sell or rent your personal data to third parties. However, we may share information with:

  • Payment gateways (for secure transactions)

  • Shipping partners (for delivery of physical goods)

  • Analytics services (e.g., Google Analytics)

  • Legal authorities, if required by law


4. Cookies & Tracking

We use cookies to:

  • Improve user experience

  • Track usage and performance

  • Save your preferences

You can control or disable cookies in your browser settings.


5. Your Rights

You have the right to:

  • Access, update, or delete your personal data

  • Opt out of promotional emails at any time

  • Request a copy of the data we hold about you

  • Withdraw consent (where applicable)

To do so, contact us at: [info@onextra.in]


6. Data Security

We take data security seriously. Your data is encrypted, stored on secure servers, and accessed only by authorized personnel.


7. Third-Party Links

Our website may contain links to other sites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies separately.


8. Children’s Privacy

Our services are not intended for children under 13. We do not knowingly collect personal data from minors.


9. Changes to This Policy

We may update this policy from time to time. All changes will be posted on this page with the updated effective date.


10. Contact Us

If you have any questions about this Privacy Policy, please contact:

Onextra Team
📧 Email: [info@onextra.in]
🌐 Website: https://www.onextra.in

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